Privacy Policy

Privacy Policy

We acknowledge your confidentiality at bondcleaningPerth, and will protect your personal information that you provide to us. This Privacy Policy explains the way we gather, utilise, distribute, and safeguard your information when you access our site or when you use our cleaning solutions. In using our site, you are accepting the use of the practices outlined in this Policy. We strongly advise you to go through it and get to know how we process your information. It is worth noting that we can occasionally revise this Policy as needed to ensure that it accurately reflects our business activities, technology or the law. Any changes will be updated on this page, and your use of our site again will be to accept those changes.

Information We Collect

In a bid to offer a personalised and smooth experience with us, we might gather two types of information:

1. Personal Information
   This is data that makes you a person. It can contain your name, mailing address, phone number, email address and payment information. We might glean this data when you:
   • Create a profile on the site.
   • Hire a cleaning company or pay.
   • Sign up for news or promotions.
   • Enter polls, competitions or feedback.
   • Get in touch with us directly.
   It is optional to provide personal information, though some of the services might not be available without it.
2. Non-Personal Information
   It is non-identifying data that helps us to know how you utilise our site. It may include:
   • Your IP address
   • Browser type and version
   • The pages you are visiting on our site.
   • The site that you were on prior to arrival.
   • General demographic data
   This information is automatically gathered and used to enhance our website and services.

How We Use Your Information

We utilise the data that you submit to provide and enhance our cleaning services. In particular, we can use your information to:

• Book and take payment in a secure process.
• Give customer care and answer questions.
• Enhance our web layout, web design and web content.
• Send you service changes, specials or newsletters (unless you have unsubscribed)
• Examine the site utilisation and customer preferences to gain business knowledge.
• Make the website secure and functional.

Neither will we sell, rent, or lease your personal information to others.

Sharing of Information

Although we do not sell or trade your data, we can share this with trusted third parties as required, including:

• Paying processors who make secure payments to clean up bookings.
• Order fulfilment companies or service delivery companies to fulfil orders or deliver cleaning products.
• The host and IT providers of the site.

We could also divulge information when mandated by law, regulation or a court order or when we think that divulging information is necessary to safeguard our rights, a legal requirement or aid in investigations.

We can also give out non-personal information (aggregated data like the traffic to the site and so on) to the partners or advertisers. This fact does not refer to you as an individual.

Cookies and Tracking Technologies

The cookies are deployed on the website to enhance user experience. Cookies are little files that are saved in your computer, which help us to remember what you like and offer you a tailored experience of surfing. They may also allow us to:

• Identify repeat customers
• Monitor the traffic and performance of the websites
• Show the stuff you are interested in

With your browser, you can control or disable cookies. The site however, has features which would not have been effective without them. Third-party advertisers or analytics services may also use cookies, and they are also subject to their own privacy policies.

Security of Information

The security of your data is an issue for us. Any personal information is kept safely and can only be accessed by the authorised personnel. The credit card information that we receive when we offer our services is handled by secure third-party payments, which adhere to the standards of encryption and data protection established in the industry.

In spite of these, there is no single way that is entirely secure in the transmission of data over the internet or electronic storage. Hence, although we do our best to keep your information safe, we cannot be sure that it is entirely safe. We advise you to be careful, including not sharing your account login information and using open networks when carrying out sensitive tasks.

Third-Party Websites

This site may have links to other sites. Note: We cannot control the privacy policies or contents of these third-party sites. When you visit an external site by clicking on an external link, the privacy policy of that external site is used. We encourage you to read the policies of third-party sites to which you do access.

Age Restrictions

Our cleaning services will be aimed at people who are over the age of 18 years. Personal information of any person below this age is not collected or stored by us with any knowledge. In case we realise that we have gathered information about a minor, we will take the necessary action of deleting it.

User Submissions and Public Areas

When using the site in the form of forums or comments, or any other public space, make sure to keep in mind that the information you enter is not necessarily invisible to other users. We have no control over how any information that you provide to us voluntarily is used in these spaces. In all instances, be careful about what they post openly.

Your Choices

The information you provide to us is under your control. You can:

• Unsubscribe by clicking on the unsubscribe button in our emails.
• Use cookies with your browser preferences.
• Get in touch with us to retrieve, revise or remove your personal data.

Changes to This Policy

We can revise this Privacy Policy on a regular basis. We will update this page with any changes, covering the date of the changes. We would like to try to have you visit this page on a regular basis in order to keep up with what we are doing to protect your information.

Contact Us

You may also reach us through our site in case you require some explanation about this Privacy Policy or how we handle your information.